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Level 4 Diploma in Business Management

The internal environment of a business and why it is important to measure it

BM402 · Business Operations — Week 7 of 16

CourseBM402
Week7 of 16
SemesterI
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This week’s topics

The internal environment of a business and why it is important to measure it

  1. Internal environment: internal factors, functions, stakeholders, organisational culture
  2. Establishing a business’s capabilities
  3. Supporting strategic intent
  4. Planning for the future

What you will be able to do

  • 3.1 Explain what is meant by the term ‘internal environment of a business.’
  • 3.2 Explain why it is important to measure a business’s internal environment.

Study materials

Further resources

  • Principles of Management, ch. 8.5: The internal environment · PDF · OpenStax (2019), strengths and weaknesses; pp. 231–234 · for registered students
  • Principles of Management, ch. 4.5: Corporate cultures · PDF · OpenStax (2019); pp. 97–98 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Business sectors: primary, secondary, tertiary and quaterna…
  • Week 2: Types of business: profit, not for profit, NGOs, micro, SME…
  • Week 3: Legal structures: sole trader, partnership, limited company…
  • Week 4: Business functions and how they work together
  • Week 5: Organisational structures: hierarchic, bureaucratic, matrix…
  • Week 6: How functional relationships shape structure: charts, autho…
  • Week 7: The internal environment of a business and why it is import…
  • Week 8: Midterm evaluation
  • Week 9: Quantifying the internal environment with SWOT/TOWS
  • Week 10: Assessing the internal environment: capacity assessment gri…
  • Week 11: The external environment of a business and why it matters
  • Week 12: Measuring the external environment with PESTLE
  • Week 13: Competition: Porter's Five Forces and the Ansoff matrix
  • Week 14: Assessing a business’s external environment alongside its i…
  • Week 15: Review and coursework completion
  • Week 16: Final evaluation and project assessment
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