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Level 4 Diploma in Business Management

Business functions and how they work together

BM402 · Business Operations — Week 4 of 16

CourseBM402
Week4 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Business functions and how they work together

  1. Sales and marketing
  2. Human resource management
  3. Production
  4. Warehouse and distribution
  5. Finance
  6. Relationships between business functions

What you will be able to do

  • 2.1 Explain the purpose of different functions of a business.
  • 2.2 Explain the relationship between the different functions of a business.

Activity

Start with this week’s 2 videos, then discuss how they apply to this week’s topic and note one example from a real business.

Study materials

Videos

  • Sales and marketing · Oak National Academy, Key Stage 3 (lower secondary level) · for registered students
  • Distribution · Oak National Academy, Key Stage 3 (lower secondary level) · for registered students

Further resources

  • Introduction to Business 2e, ch. 11.1: The marketing concept · PDF · OpenStax (2026), marketing and customer service; pp. 362–364 · for registered students
  • Introduction to Business 2e, ch. 8.1: Human resource management · PDF · OpenStax (2026), recruitment and selection; pp. 253–256 · for registered students
  • Introduction to Business 2e, ch. 10.1: Production and operations management · PDF · OpenStax (2026), the operations function; pp. 329–330 · for registered students
  • Introduction to Business 2e, ch. 16.1: The role of finance and the financial manager · PDF · OpenStax (2026), budgeting and finance; pp. 539–540 · for registered students
  • Principles of Marketing, ch. 17.1: Marketing channels · PDF · OpenStax (2023), place decisions; pp. 570–575 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Business sectors: primary, secondary, tertiary and quaterna…
  • Week 2: Types of business: profit, not for profit, NGOs, micro, SME…
  • Week 3: Legal structures: sole trader, partnership, limited company…
  • Week 4: Business functions and how they work together
  • Week 5: Organisational structures: hierarchic, bureaucratic, matrix…
  • Week 6: How functional relationships shape structure: charts, autho…
  • Week 7: The internal environment of a business and why it is import…
  • Week 8: Midterm evaluation
  • Week 9: Quantifying the internal environment with SWOT/TOWS
  • Week 10: Assessing the internal environment: capacity assessment gri…
  • Week 11: The external environment of a business and why it matters
  • Week 12: Measuring the external environment with PESTLE
  • Week 13: Competition: Porter's Five Forces and the Ansoff matrix
  • Week 14: Assessing a business’s external environment alongside its i…
  • Week 15: Review and coursework completion
  • Week 16: Final evaluation and project assessment
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