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Level 4 Diploma in Accounting and Business

Techniques for Improving Individual and Business Performance

AB406 · Leading and Managing Teams — Week 7 of 16

CourseAB406
Week7 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Techniques for Improving Individual and Business Performance

  1. Setting SMART objectives and KPIs
  2. Performance appraisals and 360-degree feedback
  3. Benefits of personal development for individual career progression
  4. Organisational outcomes of optimized team productivity
  5. What is 360-Degree Feedback? | HRM | From A Business Professor
  6. How to Develop Key Performance Indicators
  7. Using Performance Appraisals to Drive Organizational Success

What you will be able to do

  • 3.1 Explain techniques used to improve individual and team performance.
  • 3.2 Explain the importance to an individual of improving own performance.
  • 3.3 Explain the importance to a business of effective individual and team performance.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: explain techniques used to improve individual and team performance.

Study materials

Videos

  • What is 360-Degree Feedback? | HRM | From A Business Professor · YouTube · Business School 101 · 8 min · for registered students
  • How to Develop Key Performance Indicators · YouTube · OnStrategy I Virtual Strategist · 6 min · for registered students
  • Using Performance Appraisals to Drive Organizational Success · YouTube · GreggU · 4 min · for registered students

Further resources

  • Organizational Behavior, ch. 8.1–8.2: Appraisal systems and techniques · PDF · OpenStax, textbook chapter; pp. 218–232 · for registered students
  • Strengths-Based Performance Appraisal, Supervisor Support and Motivation to Improve · Reading · Reading, article · for registered students
  • Performance Appraisal and Innovative Behavior in the Digital Era · Reading · Reading, article · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 6Midterm
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Distinguishing Leadership and Management
  • Week 2: Key Management Theories
  • Week 3: Key Leadership Theories
  • Week 4: Foundations of Team Development
  • Week 5: High-Performance Teams and Models
  • Week 6: Motivation Theories in Team Performance
  • Week 7: Techniques for Improving Individual and Business Performance
  • Midterm: Midterm evaluation
  • Week 9: Contemporary Challenges in Leading and Managing
  • Week 10: Assessing Own Leadership and Management Capacity
  • Week 11: Personal and Professional Development Planning
  • Week 12: Applying Leading and Managing Teams in practice: case studi…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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