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Level 7 Diploma in Business and Organisational Psychology

Task Architecture and Job-Related Strains

BOP701 · Health, Work and Stress — Week 6 of 16

CourseBOP701
Week6 of 16
SemesterI
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This week’s topics

Task Architecture and Job-Related Strains

  1. Repetitive work and monotony
  2. Shift work, unsocial hours, and circadian disruption
  3. Emotional labour and customer-facing stress
  4. Technostress and digital connectivity
  5. Acas Webinar - Working Hours and Rest Breaks: Understanding the Working Time Regulations
  6. The Science of Stress: From Psychology to Physiology

What you will be able to do

  • 2.1 Analyse typical stressful conditions for people in the workplace in an organisation context.
  • 2.2 Evaluate the relevance of factors emanating from the workplace in the context of stress in an organisation.

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: analyse typical stressful conditions for people in the workplace in an organisation context.

Study materials

Videos

  • Acas Webinar - Working Hours and Rest Breaks: Understanding the Working Time Regulations · YouTube · acasorguk · 18 min · for registered students
  • The Science of Stress: From Psychology to Physiology · YouTube · The Royal Institution · 51 min · for registered students
  • Organisational Behaviour Lab · YouTube · King's College London · 54 min · for registered students

Further resources

  • Emotional Service Expectation, Perceived Quality and Satisfaction: Deep and Surface Acting · Reading · Reading, article · for registered students
  • Workplace stress: a collective challenge (ILO, World Day for Safety and Health at Work 2016) · PDF · Ilo, report; 63 pages · for registered students
  • Organizational Behavior, ch. 6: Designing a Motivating Work Environment · PDF · Saylor Academy, textbook chapter; pp. 205–252 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 5Week 7
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Understanding Occupational Stress
  • Week 2: Burnout and Traumatic Stress
  • Week 3: The Economics of Workplace Stress
  • Week 4: Theoretical Models of Workplace Wellbeing
  • Week 5: Workplace Stressors and Structural Conditions
  • Week 6: Task Architecture and Job-Related Strains
  • Week 7: Individual Differences and Extra-Organisational Factors
  • Midterm: Midterm evaluation
  • Week 9: Organisational Interventions and Stress Remedies
  • Week 10: Psychological Interventions: CBT and REBT
  • Week 11: Workplace Wellness and Health Promotion
  • Week 12: Applying Health, Work and Stress in practice: case studies
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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