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Level 5 Diploma in Tourism and Hospitality Management

Technological Issues Facing Tourism and Hospitality

THM506 · Contemporary Issues in Tourism and Hospitality — Week 5 of 16

CourseTHM506
Week5 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Technological Issues Facing Tourism and Hospitality

  1. Cybersecurity threats and data privacy compliance
  2. Digital divide and infrastructure barriers
  3. Legacy system obsolescence
  4. Ethical implications of artificial intelligence
  5. Data Protection and Privacy in the Age of Artificial Intelligence with Mr Adrian Mak
  6. Ethical Considerations of Artificial Intelligence (AI) and the Law
  7. What Is GDPR? | EU Privacy Law Explained: Rights, Principles, Fines & Compliance
  8. Dr. Olya Kadina on the ethical implications of AI during OAY
  9. TU Delft – Artificial intelligence

What you will be able to do

  • 1.3 Explain technological issues that are influencing the development of the tourism and hospitality industry.

Activity

Start with this week’s 5 videos, then: Seminar, guided reading and a short written task: explain technological issues that are influencing the development of the tourism and hospitality industry.

Study materials

Videos

  • Data Protection and Privacy in the Age of Artificial Intelligence with Mr Adrian Mak · YouTube · Oxford Law Faculty · 49 min · for registered students
  • Ethical Considerations of Artificial Intelligence (AI) and the Law · YouTube · AI Business & Legal Impact · 14 min · for registered students
  • What Is GDPR? | EU Privacy Law Explained: Rights, Principles, Fines & Compliance · YouTube · Securiti AI · 6 min · for registered students
  • Dr. Olya Kadina on the ethical implications of AI during OAY · YouTube · TU Delft · 10 min · for registered students
  • TU Delft – Artificial intelligence · YouTube · TU Delft · 26 min · for registered students
  • Bizkaia Tourism Intelligence System, Spain · YouTube · UN Tourism · 13 min · for registered students

Further resources

  • Foundations of Information Systems, ch. 12: Ethics, Sustainability, and Social Issues in Information Systems · PDF · OpenStax, textbook chapter; pp. 445–497 · for registered students
  • Principles of Marketing, 16.4: Ethical Issues in Digital Marketing · PDF · OpenStax, textbook chapter; pp. 559–563 · for registered students
  • NIST AI 100-1: Artificial Intelligence Risk Management Framework (AI RMF 1.0) · PDF · NIST, framework; 48 pages · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Social Issues Influencing Tourism and Hospitality
  • Week 2: Assessing Social Impacts on Industry Development
  • Week 3: Environmental Issues in Tourism and Hospitality
  • Week 4: Assessing Environmental Impacts on Sector Growth
  • Week 5: Technological Issues Facing Tourism and Hospitality
  • Week 6: Assessing Technological Impacts on Industry Operations
  • Week 7: Current Trends Influencing Sectoral Change
  • Midterm: Midterm evaluation
  • Week 9: Trend Analysis Techniques and Resources
  • Week 10: Organisational Responses to Contemporary Trends
  • Week 11: Analysing the Organisational Impact of Change Drivers
  • Week 12: Applying Contemporary Issues in Tourism and Hospitality in …
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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