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Level 5 Diploma in Tourism and Hospitality Management

Assessing Social Impacts on Industry Development

THM506 · Contemporary Issues in Tourism and Hospitality — Week 2 of 16

CourseTHM506
Week2 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Assessing Social Impacts on Industry Development

  1. Resident-visitor conflict mitigation
  2. Workforce diversity and ethical labour practices
  3. Shifting consumer values
  4. Destination carrying capacity limits
  5. Adam Grant & Danny Meyer Keynote at Wharton People Analytics Conference 2024
  6. Workforce Diversity
  7. INSEAD Explains Sustainability: Diversity and Inclusion

What you will be able to do

  • 2.1 Assess the impact of social issues on the development of the tourism and hospitality industry.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: assess the impact of social issues on the development of the tourism and hospitality industry.

Study materials

Videos

  • Adam Grant & Danny Meyer Keynote at Wharton People Analytics Conference 2024 · YouTube · Wharton School · 50 min · for registered students
  • Workforce Diversity · YouTube · MBA Planet · 33 min · for registered students
  • INSEAD Explains Sustainability: Diversity and Inclusion · YouTube · INSEAD · 6 min · for registered students

Further resources

  • Tourism: The International Business (Mill, 2010), ch. 6: Why develop tourism? · PDF · Other, textbook chapter; pp. 130–149 · for registered students
  • OECD Tourism Trends and Policies 2024, ch. 2: Strengthening the tourism workforce · PDF · Oecd, report; pp. 47–70 · for registered students
  • Tourism for Development: 20 Reasons Sustainable Tourism Counts for Development (World Bank Group, 2017) · Reading · Other, report · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Social Issues Influencing Tourism and Hospitality
  • Week 2: Assessing Social Impacts on Industry Development
  • Week 3: Environmental Issues in Tourism and Hospitality
  • Week 4: Assessing Environmental Impacts on Sector Growth
  • Week 5: Technological Issues Facing Tourism and Hospitality
  • Week 6: Assessing Technological Impacts on Industry Operations
  • Week 7: Current Trends Influencing Sectoral Change
  • Midterm: Midterm evaluation
  • Week 9: Trend Analysis Techniques and Resources
  • Week 10: Organisational Responses to Contemporary Trends
  • Week 11: Analysing the Organisational Impact of Change Drivers
  • Week 12: Applying Contemporary Issues in Tourism and Hospitality in …
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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