This week’s topics
Assessing Social Impacts on Industry Development
- Resident-visitor conflict mitigation
- Workforce diversity and ethical labour practices
- Shifting consumer values
- Destination carrying capacity limits
- Adam Grant & Danny Meyer Keynote at Wharton People Analytics Conference 2024
- Workforce Diversity
- INSEAD Explains Sustainability: Diversity and Inclusion
What you will be able to do
- 2.1 Assess the impact of social issues on the development of the tourism and hospitality industry.
Activity
Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: assess the impact of social issues on the development of the tourism and hospitality industry.
Study materials
Videos
- Adam Grant & Danny Meyer Keynote at Wharton People Analytics Conference 2024 · YouTube · Wharton School · 50 min · for registered students
- Workforce Diversity · YouTube · MBA Planet · 33 min · for registered students
- INSEAD Explains Sustainability: Diversity and Inclusion · YouTube · INSEAD · 6 min · for registered students
Further resources
- Tourism: The International Business (Mill, 2010), ch. 6: Why develop tourism? · PDF · Other, textbook chapter; pp. 130–149 · for registered students
- OECD Tourism Trends and Policies 2024, ch. 2: Strengthening the tourism workforce · PDF · Oecd, report; pp. 47–70 · for registered students
- Tourism for Development: 20 Reasons Sustainable Tourism Counts for Development (World Bank Group, 2017) · Reading · Other, report · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.