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Level 7 Diploma in Health and Social Care Management

Overcoming Team Challenges and Management Impact

HSC701 · Health and Social Care Leadership — Week 11 of 16

CourseHSC701
Week11 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Overcoming Team Challenges and Management Impact

  1. Resolving professional tribalism and conflict
  2. Mitigating communication breakdowns
  3. Impact of directive versus facilitative management
  4. Sustaining collaborative team outcomes
  5. Module 4, Segment 1: Conflict in the Health Care Setting
  6. Session 1: Concepts and Theories of Facilitative Leadership in the Public Sector
  7. Health Care Conflict Management

What you will be able to do

  • 3.3 Explain how challenges to effective team performance can be overcome.
  • 3.4 Analyse how different management styles may influence outcomes of team performance.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: explain how challenges to effective team performance can be overcome.

Study materials

Videos

  • Module 4, Segment 1: Conflict in the Health Care Setting · YouTube · UCSF IPE Program · 12 min · for registered students
  • Health Care Conflict Management · YouTube · CU Anschutz · 8 min · for registered students
  • The importance of teaming in health and care: Amy Edmondson · YouTube · The King's Fund · 2 min · for registered students

Further resources

  • Leadership for a collaborative and inclusive future (Messenger review, 2022) · Reading · GOV.UK, report · for registered students
  • The impact of engaging leadership on employee engagement and team effectiveness · Reading · Reading, article · for registered students
  • Workplace Dispute Resolution and the Management of Individual Conflict: Five Case Studies · PDF · Reading, article · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 10Week 12
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Theories of Leadership in Health and Social Care
  • Week 2: Trust, Governance, and Accountability
  • Week 3: Systemic Challenges in Care Leadership
  • Week 4: Leadership Styles and Strategic Outcomes
  • Week 5: Motivational Theories in Healthcare Organisations
  • Week 6: Workforce Motivation and Workplace Factors
  • Week 7: Performance Management in Health and Social Care
  • Midterm: Midterm evaluation
  • Week 9: Reflective Practice, Personal Values, and Organisational Cu…
  • Week 10: Effective Team Dynamics and Leadership Models
  • Week 11: Overcoming Team Challenges and Management Impact
  • Week 12: Applying Health and Social Care Leadership in practice: cas…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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