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Level 7 Diploma in Health and Social Care Management

Trust, Governance, and Accountability

HSC701 · Health and Social Care Leadership — Week 2 of 16

CourseHSC701
Week2 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Trust, Governance, and Accountability

  1. Ethical and servant leadership
  2. Relational accountability in clinical governance
  3. Establishing psychological safety
  4. Transparency and statutory duty of candour
  5. Master the art of ethical leadership: Build trust and navigate complexity
  6. The importance of psychological safety: Amy Edmondson
  7. Clinical Governance - helpful overview for healthcare professionals interviews

What you will be able to do

  • 1.1 Analyse key leadership theories.
  • 1.2 Analyse how leadership theories can develop and maintain trust and accountability.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: analyse key leadership theories.

Study materials

Videos

  • Master the art of ethical leadership: Build trust and navigate complexity · YouTube · London Business School · 45 min · for registered students
  • The importance of psychological safety: Amy Edmondson · YouTube · The King's Fund · 3 min · for registered students
  • Clinical Governance - helpful overview for healthcare professionals interviews · YouTube · Carol Forde-Johnston · 20 min · for registered students

Further resources

  • Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry (Francis Report, 2013) · Reading · GOV.UK, report · for registered students
  • A promise to learn – a commitment to act (Berwick review into patient safety, 2013) · Reading · GOV.UK, report · for registered students
  • Organizational Behavior, ch. 12: Leading People Within Organizations · PDF · Saylor Academy, textbook chapter; pp. 494–544 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Theories of Leadership in Health and Social Care
  • Week 2: Trust, Governance, and Accountability
  • Week 3: Systemic Challenges in Care Leadership
  • Week 4: Leadership Styles and Strategic Outcomes
  • Week 5: Motivational Theories in Healthcare Organisations
  • Week 6: Workforce Motivation and Workplace Factors
  • Week 7: Performance Management in Health and Social Care
  • Midterm: Midterm evaluation
  • Week 9: Reflective Practice, Personal Values, and Organisational Cu…
  • Week 10: Effective Team Dynamics and Leadership Models
  • Week 11: Overcoming Team Challenges and Management Impact
  • Week 12: Applying Health and Social Care Leadership in practice: cas…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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