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Level 7 Diploma in Business and Organisational Psychology

Skills, Competencies, and Emotional Intelligence

BOP704 · Leadership and Management Style — Week 3 of 16

CourseBOP704
Week3 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Skills, Competencies, and Emotional Intelligence

  1. Katz's three-skill administrative model
  2. Goleman's emotional intelligence framework
  3. Cognitive capability and decision-making under uncertainty
  4. Leadership self-efficacy and resilience in executive practice
  5. Lecture 08: "Competencies and Skills of Leaders: Issues in Organizational Leadership"
  6. Lecture 17: Emotional Intelligence and Leadership
  7. Insightful Leader Live: Building Your Emotional Intelligence in Times of Change and Uncertainty

What you will be able to do

  • 1.3 Evaluate the importance of the skills and competencies, including emotional intelligence for leaders at an organisation.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: evaluate the importance of the skills and competencies, including emotional intelligence for leaders at an organisation.

Study materials

Videos

  • Insightful Leader Live: Building Your Emotional Intelligence in Times of Change and Uncertainty · YouTube · Kellogg School of Management · 60 min · for registered students
  • Rebooting Emotional Intelligence in leadership · YouTube · The Open University Business School · 31 min · for registered students
  • The Art of Building Influence: Five Key Components of Emotional Intelligence · YouTube · eCornell · 43 min · for registered students

Further resources

  • Leader emotional intelligence, leadership styles, commitment and trust on job performance · Reading · Reading, article · for registered students
  • Organizational Behavior, ch. 6.2: Emotional intelligence in decision-making · PDF · OpenStax, textbook chapter; p. 150 · for registered students
  • Noba Psychology module: Self-Efficacy · Reading · Noba, textbook chapter · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 2Week 4
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Distinguishing Leadership and Management
  • Week 2: Trait Theories and Personal Characteristics
  • Week 3: Skills, Competencies, and Emotional Intelligence
  • Week 4: Situational and Contingency Perspectives
  • Week 5: Transactional Leadership in Contemporary Organisations
  • Week 6: Transformational Leadership Theory
  • Week 7: Servant Leadership in Practice
  • Midterm: Midterm evaluation
  • Week 9: Authentic Leadership and Ethical Governance
  • Week 10: Contextual and Organisational Variables
  • Week 11: Leadership Adaptability, Crisis, and Change
  • Week 12: Applying Leadership and Management Style in practice: case …
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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