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Level 4 Diploma in Logistics and Supply Chain Management

High-performance teams

LSC406 · Leading and Managing Teams in logistics operations — Week 6 of 16

CourseLSC406
Week6 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

High-performance teams

  1. Attributes of high-performance teams
  2. Katzenbach and Smith's team curve
  3. Building collaborative logistics teams
  4. Overcoming team dysfunctions
  5. Leading Strategy Paper Series: Katzenbach and Smith (2005) "The Discipline of Teams"
  6. Lecture 58: Building High-Performance Teams: The Rocket Model
  7. Lecture 47: Building Great Teams

What you will be able to do

  • 2.2 Explain what is meant by the term ‘high performance team.’
  • 2.3 Compare different team development models.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: explain what is meant by the term ‘high performance team.’

Study materials

Videos

  • Leading Strategy Paper Series: Katzenbach and Smith (2005) "The Discipline of Teams" · YouTube · Glenn Parry · 17 min · for registered students
  • What is The Tuckman Model - Tuckman Team Development Model? · YouTube · Management Courses - Mike Clayton · 11 min · for registered students
  • How to build an effective team? (12 practical tips) | From A Business Professor · YouTube · Business School 101 · 6 min · for registered students

Further resources

  • Organizational Behavior, ch. 10: Understanding and Managing Work Teams · PDF · OpenStax, textbook chapter; pp. 295–316 · for registered students
  • Principles of Management, ch. 15: Managing Teams · PDF · OpenStax, textbook chapter; pp. 455–476 · for registered students
  • Organizational Behavior, ch. 9: Managing Groups and Teams · PDF · Saylor Academy, textbook chapter; pp. 357–402 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Leadership and management in operations
  • Week 2: Foundational management theories
  • Week 3: Leadership theories and frameworks
  • Week 4: Leadership and management styles
  • Week 5: Team development concepts and models
  • Week 6: High-performance teams
  • Week 7: Motivation theories in the workplace
  • Midterm: Midterm evaluation
  • Week 9: Performance improvement and business value
  • Week 10: Individual performance and professional growth
  • Week 11: Self-assessment and leadership development
  • Week 12: Applying Leading and Managing Teams in logistics operations…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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