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Level 4 Diploma in Health and Social Care Management

Inspection and Quality Assurance

HSC406 · Resource Management in Health and Social Care — Week 9 of 16

CourseHSC406
Week9 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Inspection and Quality Assurance

  1. Pre-inspection preparation
  2. Inspection methodologies
  3. Evidence collection and grading
  4. Post-inspection action planning
  5. Quality Improvement and Quality Assurance in Healthcare - an overview of key terms
  6. What is the difference between Quality Improvement and Quality Assurance in healthcare?

What you will be able to do

  • 3.2 Describe the process of inspection for health and social care services.

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: describe the process of inspection for health and social care services.

Study materials

Videos

  • Quality Improvement and Quality Assurance in Healthcare - an overview of key terms · YouTube · Carol Forde-Johnston · 17 min · for registered students
  • What is the difference between Quality Improvement and Quality Assurance in healthcare? · YouTube · Carol Forde-Johnston · 7 min · for registered students
  • About the Care Quality Commission and what we do · YouTube · Care Quality Commission · 3 min · for registered students

Further resources

  • CQC: Assessment framework (quality statements) · Reading · Other, guidance · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
MidtermWeek 10
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Fundamentals of Human Resource Management
  • Week 2: Staff Resourcing and Retention
  • Week 3: Leadership and Management Styles
  • Week 4: Performance Management and Support
  • Week 5: Team Dynamics and Development
  • Week 6: Managing Organizational Change
  • Week 7: Regulatory Frameworks in Care Delivery
  • Midterm: Midterm evaluation
  • Week 9: Inspection and Quality Assurance
  • Week 10: Budgeting and Financial Systems
  • Week 11: Funding Streams and Resource Allocation
  • Week 12: Applying Resource Management in Health and Social Care in p…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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