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Level 7 Diploma in Logistics and Supply Chain Management

Benchmarking and Strategic Efficiency Improvement

LSC704 · Supply Chain and Operations Strategy — Week 11 of 16

CourseLSC704
Week11 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Benchmarking and Strategic Efficiency Improvement

  1. Intra-organisational process benchmarking
  2. Competitive and inter-organisational industry benchmarking
  3. Best-practice adaptation and knowledge governance
  4. Gap analysis and continuous improvement cycles
  5. Benchmarking Techniques for Strategy Development
  6. Types of Benchmarking Processes for Business Strategy
  7. The use of benchmarking in developing strategy

What you will be able to do

  • 2.4 Explain how intra and inter-organisational benchmarking can help organisations improve their supply chain and operations management efficiency.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: explain how intra and inter-organisational benchmarking can help organisations improve their supply chain and operations management efficiency.

Study materials

Videos

  • Benchmarking Techniques for Strategy Development · YouTube · Galton College · 41 min · for registered students
  • Types of Benchmarking Processes for Business Strategy · YouTube · Professor Wolters · 7 min · for registered students
  • The use of benchmarking in developing strategy · YouTube · Galton College · 8 min · for registered students

Further resources

  • Supply Chain Sustainability: A Practical Guide for Continuous Improvement, 2nd ed. (UN Global Compact & BSR, 2015) · PDF · Un, guidance; 76 pages · for registered students
  • Principles of Management, ch. 15: The Essentials of Control · PDF · Saylor Academy, textbook chapter; pp. 566–607 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 10Week 12
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Foundations of Operations and Supply Chain Management
  • Week 2: Key Drivers of Supply Chain Dynamics
  • Week 3: Operations Strategy and Competitive Advantage
  • Week 4: Strategic Approaches to Supply Chain Management
  • Week 5: Structural and Infrastructural Operations Decisions
  • Week 6: Strategic Sourcing and Network Optimisation
  • Week 7: Principles and Frameworks of Performance Measurement
  • Midterm: Midterm evaluation
  • Week 9: Financial and Non-Financial Operational Metrics
  • Week 10: Designing and Deploying Key Performance Indicators
  • Week 11: Benchmarking and Strategic Efficiency Improvement
  • Week 12: Applying Supply Chain and Operations Strategy in practice: …
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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