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Level 7 Diploma in Logistics and Supply Chain Management

Principles and Frameworks of Performance Measurement

LSC704 · Supply Chain and Operations Strategy — Week 7 of 16

CourseLSC704
Week7 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Principles and Frameworks of Performance Measurement

  1. Strategic alignment of performance measurement systems
  2. Behavioural implications and measurement gaming
  3. The Supply Chain Operations Reference (SCOR) model
  4. Closed-loop performance control
  5. CIMA E3 Strategic performance measurement
  6. Strategic Control: Model of Strategic Control

What you will be able to do

  • 2.1 Assess the relevance of performance measurement within supply chain and operations management.

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: assess the relevance of performance measurement within supply chain and operations management.

Study materials

Videos

  • CIMA E3 Strategic performance measurement · YouTube · OpenTuition · 30 min · for registered students
  • Strategic Control: Model of Strategic Control · YouTube · Galton College · 19 min · for registered students
  • Strategic performance measurement - CIMA E3 · YouTube · OpenTuition · 12 min · for registered students

Further resources

  • Principles of Management, ch. 15: The Essentials of Control · PDF · Saylor Academy, textbook chapter; pp. 566–607 · for registered students
  • Procurement Act 2023 guidance: Key Performance Indicators · PDF · GOV.UK, guidance; 6 pages · for registered students
  • Procurement Act 2023 guidance: Contract Performance Notices · PDF · GOV.UK, guidance; 12 pages · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 6Midterm
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Foundations of Operations and Supply Chain Management
  • Week 2: Key Drivers of Supply Chain Dynamics
  • Week 3: Operations Strategy and Competitive Advantage
  • Week 4: Strategic Approaches to Supply Chain Management
  • Week 5: Structural and Infrastructural Operations Decisions
  • Week 6: Strategic Sourcing and Network Optimisation
  • Week 7: Principles and Frameworks of Performance Measurement
  • Midterm: Midterm evaluation
  • Week 9: Financial and Non-Financial Operational Metrics
  • Week 10: Designing and Deploying Key Performance Indicators
  • Week 11: Benchmarking and Strategic Efficiency Improvement
  • Week 12: Applying Supply Chain and Operations Strategy in practice: …
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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