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Level 6 Diploma in Health and Social Care Management

Strategic Performance Management Systems

HSC603 · Principles of Leadership and Management — Week 5 of 16

CourseHSC603
Week5 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Strategic Performance Management Systems

  1. Key performance indicators (KPIs) and clinical governance
  2. 360-degree appraisal processes
  3. Managing underperformance and capability procedures
  4. Aligning individual performance with patient outcomes
  5. #14 A strategic View and Outlook on Performance Appraisal
  6. 360 Feedback - An Intro

What you will be able to do

  • 2.3 Analyse the role of performance management in the success of healthcare organisations.

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: analyse the role of performance management in the success of healthcare organisations.

Study materials

Videos

  • #14 A strategic View and Outlook on Performance Appraisal · YouTube · Armin Trost · 30 min · for registered students
  • 360 Feedback - An Intro · YouTube · The HR Hub with Andrea Adams · 25 min · for registered students

Further resources

  • Leadership for a collaborative and inclusive future (Messenger review, 2022) · Reading · GOV.UK, report · for registered students
  • Organizational Behavior, ch. 8.1–8.2: Appraisal systems and techniques · PDF · OpenStax, textbook chapter; pp. 218–232 · for registered students
  • Performance Appraisal and Innovative Behavior in the Digital Era · Reading · Reading, article · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 4Week 6
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Theoretical Foundations of Leadership and Management
  • Week 2: Sector Challenges and Contemporary Leadership
  • Week 3: Determinants of Workforce Performance
  • Week 4: Job Satisfaction and Employee Engagement
  • Week 5: Strategic Performance Management Systems
  • Week 6: Team Leadership Models and Dynamics
  • Week 7: Multidisciplinary Teamwork and Collaborative Delivery
  • Midterm: Midterm evaluation
  • Week 9: Governance, Accountability, and Professional Duties
  • Week 10: Policy Formulation and Strategic Implementation
  • Week 11: Key Role Evaluation in Policy Delivery
  • Week 12: Applying Principles of Leadership and Management in practic…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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