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Level 6 Diploma in Health and Social Care Management

Job Satisfaction and Employee Engagement

HSC603 · Principles of Leadership and Management — Week 4 of 16

CourseHSC603
Week4 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Job Satisfaction and Employee Engagement

  1. Herzberg’s motivator-hygiene theory
  2. Autonomy and empowerment
  3. Recognition and reward systems
  4. Staff retention and well-being initiatives
  5. Lecture 54: Fostering Followers' Satisfaction
  6. Frederick Herzberg's Two-Factor Theory of Motivation
  7. Employee Retention Strategies

What you will be able to do

  • 2.1 Examine the influencing factors on staff performance
  • 2.2 Explore key factors which contribute to job satisfaction

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: examine the influencing factors on staff performance

Study materials

Videos

  • Frederick Herzberg's Two-Factor Theory of Motivation · YouTube · Alanis Business Academy · 11 min · for registered students
  • Employee Retention Strategies · YouTube · Galton College · 23 min · for registered students
  • Do the old rules on employee engagement and motivation still work - or are we in a brave new world? · YouTube · The Open University Business School · 46 min · for registered students
  • Charlie Mayfield: Aligning risk, reward and motivation - May 2011 · YouTube · The King's Fund · 19 min · for registered students
  • Are you having the right conversations to build trust, engagement and performance? · YouTube · CIPD · 24 min · for registered students
  • What are Employee Retention Strategies? | HRM | From A Business Professor · YouTube · Business School 101 · 7 min · for registered students
  • Employee Empowerment · YouTube · MBA Planet · 24 min · for registered students
  • Career progression and staff retention · YouTube · NHS England Workforce, Training and Education · 4 min · for registered students

Further resources

  • Introduction to Business 2e, ch. 9.5: Herzberg's motivator-hygiene theory · PDF · OpenStax, textbook chapter; pp. 304–305 · for registered students
  • Intrinsic Rewards and Employee's Performance with the Mediating Role of Motivation · Reading · Reading, article · for registered students
  • Engaging Leadership: How to Promote Work Engagement? · Reading · Reading, article · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Theoretical Foundations of Leadership and Management
  • Week 2: Sector Challenges and Contemporary Leadership
  • Week 3: Determinants of Workforce Performance
  • Week 4: Job Satisfaction and Employee Engagement
  • Week 5: Strategic Performance Management Systems
  • Week 6: Team Leadership Models and Dynamics
  • Week 7: Multidisciplinary Teamwork and Collaborative Delivery
  • Midterm: Midterm evaluation
  • Week 9: Governance, Accountability, and Professional Duties
  • Week 10: Policy Formulation and Strategic Implementation
  • Week 11: Key Role Evaluation in Policy Delivery
  • Week 12: Applying Principles of Leadership and Management in practic…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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