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Level 6 Diploma in Health and Social Care Management

Determinants of Workforce Performance

HSC603 · Principles of Leadership and Management — Week 3 of 16

CourseHSC603
Week3 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Determinants of Workforce Performance

  1. Organisational culture and psychological safety
  2. Continuous professional development (CPD)
  3. Workload allocation and burnout
  4. Environmental and technological factors
  5. Why do performance incentives so often lead to burnout?
  6. HR People Pod – Ep 33: Enabling high performance working: The organisation lens – with Matthew Syed

What you will be able to do

  • 2.1 Examine the influencing factors on staff performance

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: examine the influencing factors on staff performance

Study materials

Videos

  • Why do performance incentives so often lead to burnout? · YouTube · London Business School · 30 min · for registered students
  • HR People Pod – Ep 33: Enabling high performance working: The organisation lens – with Matthew Syed · YouTube · CIPD · 24 min · for registered students
  • The importance of psychological safety: Amy Edmondson · YouTube · The King's Fund · 3 min · for registered students
  • Summit 2023: Solving the workforce burnout crisis · YouTube · Nuffield Trust · 65 min · for registered students

Further resources

  • Principles of Management, ch. 11.3: Performance management · PDF · OpenStax, textbook chapter; pp. 305–307 · for registered students
  • Organizational Behavior, ch. 15: Organizational Culture · PDF · Saylor Academy, textbook chapter; pp. 640–697 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Theoretical Foundations of Leadership and Management
  • Week 2: Sector Challenges and Contemporary Leadership
  • Week 3: Determinants of Workforce Performance
  • Week 4: Job Satisfaction and Employee Engagement
  • Week 5: Strategic Performance Management Systems
  • Week 6: Team Leadership Models and Dynamics
  • Week 7: Multidisciplinary Teamwork and Collaborative Delivery
  • Midterm: Midterm evaluation
  • Week 9: Governance, Accountability, and Professional Duties
  • Week 10: Policy Formulation and Strategic Implementation
  • Week 11: Key Role Evaluation in Policy Delivery
  • Week 12: Applying Principles of Leadership and Management in practic…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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