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Level 4 Diploma in Tourism and Hospitality Management

Organisational Scale, Structure, and Destination Business Functions

THM406 · The Development of the Tourism and Hospitality Industry — Week 9 of 16

CourseTHM406
Week9 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Organisational Scale, Structure, and Destination Business Functions

  1. Independent operators versus multinational hotel chains
  2. Departmental hierarchies and operational workflows
  3. Functional integration between destination suppliers
  4. Inter-business supply chain relationships
  5. Vertical Integration - The Difference Between Backward and Forward Vertical Integration
  6. CIMA E1 Management of Relationships Within the Supply Chain

What you will be able to do

  • 3.2 Explain the scale and structure of a selected tourist or hospitality organisation.
  • 3.3 Explain tourism and hospitality business functions in a tourist destination.

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: explain the scale and structure of a selected tourist or hospitality organisation.

Study materials

Videos

  • Vertical Integration - The Difference Between Backward and Forward Vertical Integration · YouTube · Dr. Haywood · 4 min · for registered students
  • CIMA E1 Management of Relationships Within the Supply Chain · YouTube · OpenTuition · 39 min · for registered students

Further resources

  • All Are Welcome: An Introduction to the Hospitality Industry, ch. 7: Lodging and Hotel Operations · Reading · Libretexts, textbook chapter · for registered students
  • Introduction to Business 2e, ch. 7.1–7.2: Organisational structures · PDF · OpenStax, textbook chapter; pp. 219–226 · for registered students
  • Tourism: The International Business (Mill, 2010), ch. 9: The management of tourism · PDF · Other, textbook chapter; pp. 205–250 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
MidtermWeek 10
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Historical Evolution of Tourism and Hospitality
  • Week 2: Macro-Environmental Drivers of Industry Growth
  • Week 3: Contemporary and Future Drivers in Tourism and Hospitality
  • Week 4: Determinants of Tourist Demand
  • Week 5: Theories of Tourist Motivation
  • Week 6: Travel Intermediation and Distribution
  • Week 7: Structure and Typologies of the Tourism and Hospitality Sec…
  • Midterm: Midterm evaluation
  • Week 9: Organisational Scale, Structure, and Destination Business F…
  • Week 10: Fundamentals of Destination Management
  • Week 11: Strategic Challenges in Destination Management
  • Week 12: Applying The Development of the Tourism and Hospitality Ind…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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