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Level 4 Diploma in Tourism and Hospitality Management

Travel Intermediation and Distribution

THM406 · The Development of the Tourism and Hospitality Industry — Week 6 of 16

CourseTHM406
Week6 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Travel Intermediation and Distribution

  1. Retail versus online travel agencies
  2. Mass versus specialist tour operators
  3. Dynamic packaging mechanisms
  4. Vertical and horizontal integration across distributors
  5. Horizontal and Vertical Integration
  6. Episode 55: How Distributors Add Value
  7. Vertical Integration (With Real World Examples) | From A Business Professor

What you will be able to do

  • 2.3 Explain the roles and functions of different types of travel agents and tour operators.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: explain the roles and functions of different types of travel agents and tour operators.

Study materials

Videos

  • Horizontal and Vertical Integration · YouTube · Galton College · 25 min · for registered students
  • Episode 55: How Distributors Add Value · YouTube · Alanis Business Academy · 10 min · for registered students
  • Vertical Integration (With Real World Examples) | From A Business Professor · YouTube · Business School 101 · 10 min · for registered students
  • What Is A Tour Operator? Travel And Tourism Tutorial · YouTube · Dr Hayley Stainton | Tourism Teacher · 11 min · for registered students
  • Horizontal And Vertical Integration Made EASY! Advantages, disadvantages and examples. · YouTube · Dr Hayley Stainton | Tourism Teacher · 8 min · for registered students

Further resources

  • Tourism: The International Business (Mill, 2010), ch. 11: Travel distribution systems · PDF · Other, textbook chapter; pp. 265–286 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 5Week 7
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Historical Evolution of Tourism and Hospitality
  • Week 2: Macro-Environmental Drivers of Industry Growth
  • Week 3: Contemporary and Future Drivers in Tourism and Hospitality
  • Week 4: Determinants of Tourist Demand
  • Week 5: Theories of Tourist Motivation
  • Week 6: Travel Intermediation and Distribution
  • Week 7: Structure and Typologies of the Tourism and Hospitality Sec…
  • Midterm: Midterm evaluation
  • Week 9: Organisational Scale, Structure, and Destination Business F…
  • Week 10: Fundamentals of Destination Management
  • Week 11: Strategic Challenges in Destination Management
  • Week 12: Applying The Development of the Tourism and Hospitality Ind…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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