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Level 4 Diploma in Health and Social Care Management

Assessing Staff Competence and Family Impact

HSC405 · Assessment Processes in Health and Social Care Settings — Week 11 of 16

CourseHSC405
Week11 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Assessing Staff Competence and Family Impact

  1. Reflective supervision techniques
  2. Direct observation of practice
  3. Auditing practitioner empathy
  4. Assessing family and carer emotional impact
  5. Using the SBI technique to provide feedback in supervision
  6. Carrying out carer assessments

What you will be able to do

  • 4.3 Assess staff understanding of the impact of assessments on individuals and their families.

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: assess staff understanding of the impact of assessments on individuals and their families.

Study materials

Videos

  • Using the SBI technique to provide feedback in supervision · YouTube · Siobhan Maclean · 16 min · for registered students
  • Carrying out carer assessments · YouTube · Social Care Institute for Excellence (SCIE) · 21 min · for registered students
  • What are carer assessments? · YouTube · Social Care Institute for Excellence (SCIE) · 21 min · for registered students
  • Impact on individual wellbeing and recording the assessment · YouTube · Social Care Institute for Excellence (SCIE) · 11 min · for registered students

Further resources

  • The Cavendish Review: healthcare assistants and support workers in NHS and social care (2013) · Reading · GOV.UK, report · for registered students
  • People's experience in adult social care services (NICE guideline NG86, 2018) · Reading · Nice, guidance · for registered students
  • Strengths-based approach: practice framework and handbook (DHSC, 2019) · Reading · GOV.UK, guidance · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Assessment Models and Theoretical Frameworks
  • Week 2: Assessment Tools in Practice
  • Week 3: Partnership Working in Assessment
  • Week 4: Person-Centred Assessment Practice
  • Week 5: Conducting the Assessment Process
  • Week 6: Referral Pathways and Triggers
  • Week 7: Co-Producing Care and Support Plans
  • Midterm: Midterm evaluation
  • Week 9: Evaluation and Action Planning Post-Assessment
  • Week 10: Staff Instruction on Assessment Frameworks and Tools
  • Week 11: Assessing Staff Competence and Family Impact
  • Week 12: Applying Assessment Processes in Health and Social Care Set…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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