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Level 4 Diploma in Health and Social Care Management

Referral Pathways and Triggers

HSC405 · Assessment Processes in Health and Social Care Settings — Week 6 of 16

CourseHSC405
Week6 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Referral Pathways and Triggers

  1. Identifying unmet or specialist needs
  2. Safeguarding alert thresholds
  3. Statutory referral criteria
  4. Routine versus urgent referral protocols
  5. The duty to assess and identifying appearance of needs​
  6. West Midlands Regional Webinar on Understanding the Legal Framework for Safeguarding Adults
  7. Safeguarding: A Regulator’s Perspective (December 2025)

What you will be able to do

  • 2.3 Explain when to use the referral process for individuals.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: explain when to use the referral process for individuals.

Study materials

Videos

  • The duty to assess and identifying appearance of needs​ · YouTube · Social Care Institute for Excellence (SCIE) · 7 min · for registered students
  • West Midlands Regional Webinar on Understanding the Legal Framework for Safeguarding Adults · YouTube · Walsall Safeguarding Partnership · 79 min · for registered students
  • Safeguarding: A Regulator’s Perspective (December 2025) · YouTube · Partners in Care · 42 min · for registered students

Further resources

  • Care and support statutory guidance (Care Act 2014, DHSC) · Reading · GOV.UK, guidance · for registered students
  • Safeguarding adults in care homes (NICE guideline NG189, 2021) · Reading · Nice, guidance · for registered students
  • Working together to safeguard children 2023 (DfE) · Reading · GOV.UK, guidance · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Assessment Models and Theoretical Frameworks
  • Week 2: Assessment Tools in Practice
  • Week 3: Partnership Working in Assessment
  • Week 4: Person-Centred Assessment Practice
  • Week 5: Conducting the Assessment Process
  • Week 6: Referral Pathways and Triggers
  • Week 7: Co-Producing Care and Support Plans
  • Midterm: Midterm evaluation
  • Week 9: Evaluation and Action Planning Post-Assessment
  • Week 10: Staff Instruction on Assessment Frameworks and Tools
  • Week 11: Assessing Staff Competence and Family Impact
  • Week 12: Applying Assessment Processes in Health and Social Care Set…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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