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Level 3 Foundation Diploma in Health and Social Care

Information Governance and Quality Monitoring

HSC306 · Effective Handling of Information in Health and Social Care Settings — Week 11 of 16

CourseHSC306
Week11 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Information Governance and Quality Monitoring

  1. Auditing access logs and electronic trails
  2. Reporting and investigating data breach incidents
  3. Regular audits of care record quality
  4. Staff compliance and mandatory refresher training
  5. Data protection at work: to look or not to look?
  6. Right to access

What you will be able to do

  • 1.2 Explain the legal requirements and codes of practice for handling of information in health and social care.
  • 2.2 Describe practices that ensure security when storing and accessing information.
  • 2.3 Explain the importance of maintaining records that are up to date, complete, accurate and legible.

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: explain the legal requirements and codes of practice for handling of information in health and social care.

Study materials

Videos

  • Data protection at work: to look or not to look? · YouTube · Gowling WLG · 46 min · for registered students
  • Right to access · Oak National Academy, Key Stage 4 (GCSE level) · for registered students

Further resources

  • The Caldicott Principles (National Data Guardian, 2020) · Reading · GOV.UK, guidance · for registered students
  • NCSC Top Tips for Staff (e-learning: web version and SCORM packages) · Reading · NCSC, course · for registered students
  • CQC: Assessment framework (quality statements) · Reading · Other, guidance · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Legislation Governing Information Handling
  • Week 2: Legal Requirements and Professional Codes
  • Week 3: Foundations of Confidentiality
  • Week 4: Confidentiality in Daily Communications
  • Week 5: Confidentiality vs Information Sharing Tensions
  • Week 6: Managing Disclosure Dilemmas
  • Week 7: Standards of Effective Record Keeping
  • Midterm: Midterm evaluation
  • Week 9: Maintaining Manual and Digital Storage Systems
  • Week 10: Operational Security and Access Controls
  • Week 11: Information Governance and Quality Monitoring
  • Week 12: Applying Effective Handling of Information in Health and So…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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