This week’s topics
Brand pyramid, positioning and brand management; strengthening a business
- Integration between the brand pyramid, the brand’s positioning and brand management
- Brand objectives and the brand positioning statement
- Customer retention strategies: obtaining new customers, product bundling, cross-selling, cross promotions, loyalty programmes
- Customer life cycle value; Payne and Ballantyne’s six markets model; personalised marketing
What you will be able to do
- 5.2 Critically discuss the need for integration between the brand pyramid, the brand’s positioning and brand management.
- 5.3 Demonstrate how branding is used to strengthen a business or product.
Study materials
The teaching notes, exercises and videos of this week are in the student portal. Your portal is set up as soon as you receive final acceptance, so you can open them before the semester starts.