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Level 8 Diploma in Strategic Management and Leadership Practice

Enterprise Consumer Safeguarding and Product Governance

SMP806 · Globalisation and Corporate Governance — Week 10 of 16

CourseSMP806
Week10 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Enterprise Consumer Safeguarding and Product Governance

  1. Consumer protection management systems and recall protocols
  2. Algorithmic fairness and data transparency in consumer interactions
  3. Combatting greenwashing through third-party assurance
  4. Board-level consumer advocacy oversight
  5. Focus on AI: how to ensure lawfulness, fairness and transparency
  6. Beyond greenwashing: How ESG became a corporate battleground

What you will be able to do

  • 4.3 Evaluate the measures that exist in a global organisation to protect consumers' interests.

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: evaluate the measures that exist in a global organisation to protect consumers' interests.

Study materials

Videos

  • Focus on AI: how to ensure lawfulness, fairness and transparency · YouTube · Information Commission's Office (ICO) · 53 min · for registered students
  • Beyond greenwashing: How ESG became a corporate battleground · YouTube · London Business School · 31 min · for registered students

Further resources

  • Online Price Discrimination and EU Data Privacy Law · PDF · Reading, article · for registered students
  • Consumer Protection Act 1987 · Reading · legislation.gov.uk, legislation · for registered students
  • The Digital Services Act (European Commission explainer) · Reading · Eu, guidance · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 9Week 11
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Globalisation Drivers and Macro-Environmental Dynamics
  • Week 2: Regional Trading Blocs and Multilateral Institutions
  • Week 3: Socio-Cultural Dynamics and International Business Ethics
  • Week 4: Strategic Management of Globally Diverse Workforces
  • Week 5: Global Workforce Welfare and Labour Accountability
  • Week 6: Responsible Corporate Governance Foundations
  • Week 7: Comparative Regulatory Regimes and Stakeholder Interests
  • Midterm: Midterm evaluation
  • Week 9: International Consumer Protection and Legal Frameworks
  • Week 10: Enterprise Consumer Safeguarding and Product Governance
  • Week 11: Digital Commerce Regulation and Compliance Strategy
  • Week 12: Applying Globalisation and Corporate Governance in practice…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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