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Level 8 Diploma in Strategic Management and Leadership Practice

International Consumer Protection and Legal Frameworks

SMP806 · Globalisation and Corporate Governance — Week 9 of 16

CourseSMP806
Week9 of 16
SemesterI
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This week’s topics

International Consumer Protection and Legal Frameworks

  1. UN Guidelines for Consumer Protection
  2. Cross-border product liability and safety directives
  3. EU consumer acquis and jurisdictional conflicts
  4. International arbitration and transnational consumer remedies
  5. Prof. Hassan Qaqaya "The scope of consumer rights under the United Nations Guidelines for CP"
  6. Webinar: Consumer Protection and Product Safety (24 June 2020)

What you will be able to do

  • 4.1 Analyse the significance of national and international legal frameworks covering consumer protection laws.
  • 4.2 Examine key international consumer protection laws that may affect the operations of a global organisation.

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: analyse the significance of national and international legal frameworks covering consumer protection laws.

Study materials

Videos

  • Prof. Hassan Qaqaya "The scope of consumer rights under the United Nations Guidelines for CP" · YouTube · Riga Graduate School of Law · 37 min · for registered students
  • Webinar: Consumer Protection and Product Safety (24 June 2020) · YouTube · UN Trade and Development · 82 min · for registered students

Further resources

  • Consumer Protection Act 1987 · Reading · legislation.gov.uk, legislation · for registered students
  • Consumer Rights Act 2015 · Reading · legislation.gov.uk, legislation · for registered students
  • Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (SI 2013/3134) · Reading · legislation.gov.uk, legislation · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Globalisation Drivers and Macro-Environmental Dynamics
  • Week 2: Regional Trading Blocs and Multilateral Institutions
  • Week 3: Socio-Cultural Dynamics and International Business Ethics
  • Week 4: Strategic Management of Globally Diverse Workforces
  • Week 5: Global Workforce Welfare and Labour Accountability
  • Week 6: Responsible Corporate Governance Foundations
  • Week 7: Comparative Regulatory Regimes and Stakeholder Interests
  • Midterm: Midterm evaluation
  • Week 9: International Consumer Protection and Legal Frameworks
  • Week 10: Enterprise Consumer Safeguarding and Product Governance
  • Week 11: Digital Commerce Regulation and Compliance Strategy
  • Week 12: Applying Globalisation and Corporate Governance in practice…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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