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Strategic Change Management

SL709

Course CodeSL709
ECTS

Course Description

The aim of this unit is to develop learners’ understanding of classic and contemporary theories of change management and how they apply to contemporary organisations in the globalised world, with the identification and use of change models. Learners will understand the personal characteristics of change agents as well as the evaluation and development of leadership skills to meet current and future change management roles.

Course Outline

WeekTopics
1Leadership and the characteristics of effective change agents
2Evaluating change agents: self-reflection and skills development
3Principles of organisational change
4Approaches to organisational change, change models and tools
5Internal and external triggers of change
6Influences on change and real-life change processes
7Developing a change management strategy that takes stakeholders into account
8Midterm evaluation
9Tools and techniques to plan, implement and manage change
10Measuring the progress of the change plan
11Change risks, stakeholder analysis and resistance to change
12Managing resistance to change and conflict
13Management disciplines and business functions in change management
14Evaluating an integrated change management plan
15Review and coursework completion
16Final evaluation and project assessment

Learning Outcomes

  1. LO1 Be able to evaluate change agents’ knowledge, attributes skills and development.
  2. LO2 Be able to critically analyse approaches to organisational change and their processes.
  3. LO3 Be able to create a plan and implement effective change within an organisation.
  4. LO4 Be able to analyse stakeholder responses to organisational change.
  5. LO5 Be able to involve functional areas in an organisation’s change management.
Learning Resources

Carnall, C. (2007) Managing Change in Organisations. 5th Edition. Financial Times/Prentice Hall. Mullins, L. J. (2013) Management and Organisational Behaviour. (latest edition) FT Prentice Hall. Cottrell, S. (2010) Skills for Success: Personal Development and Employability. 2nd Edition. Palgrave Macmillan. Gold, J., Thorpe, R. and Mumford, A. (2010) Leadership and Management Development. CIPD. Burnes, B. (2004) Managing Change: A Strategic Approach to Organisational Dynamics. ISBN-13: 978-0273683360.

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