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Level 7 Diploma in Logistics and Supply Chain Management

Supplier Relationship Management and Performance

LSC703 · Procurement and Supply Management — Week 10 of 16

CourseLSC703
Week10 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Supplier Relationship Management and Performance

  1. Supplier balanced scorecards
  2. Joint continuous improvement initiatives
  3. Early supplier involvement (ESI)
  4. Collaborative innovation frameworks
  5. Key Principles of Supplier Relationship Management
  6. Supplier Collaboration in Procurement
  7. Supplier Scorecard – Analyzing Your Suppliers

What you will be able to do

  • 4.3 Explain the main techniques for supplier relationship management.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: explain the main techniques for supplier relationship management.

Study materials

Videos

  • Key Principles of Supplier Relationship Management · YouTube · Procurement Tactics · 8 min · for registered students
  • Supplier Collaboration in Procurement · YouTube · Procurement Tactics · 8 min · for registered students
  • Supplier Scorecard – Analyzing Your Suppliers · YouTube · Procurement Tactics · 7 min · for registered students

Further resources

  • Procurement in the Supply Chain World, ch.: Managing Suppliers · Reading · Other, textbook chapter; PDF pp. 60–83 · for registered students
  • Market management guidance note (UK Government Commercial Function) · PDF · GOV.UK, guidance; 25 pages · for registered students
  • Procurement Act 2023 guidance: Key Performance Indicators · PDF · GOV.UK, guidance; 6 pages · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 9Week 11
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Strategic Procurement and Organizational Design
  • Week 2: Procurement Governance and Strategic Sourcing
  • Week 3: Cost and Price Estimation Techniques
  • Week 4: Tendering Processes and Supplier Evaluation
  • Week 5: Procurement Technology and Digital Enablers
  • Week 6: Commercial Contracting Frameworks
  • Week 7: Commercial Negotiation Strategies
  • Midterm: Midterm evaluation
  • Week 9: Supply Portfolio Analysis and Segmentation
  • Week 10: Supplier Relationship Management and Performance
  • Week 11: Contract Governance and Commercial Conflict Resolution
  • Week 12: Applying Procurement and Supply Management in practice: cas…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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