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Level 6 Diploma in Information Technology

Auditing and Reviewing Information Systems Performance

IT604 · Management Information Systems — Week 7 of 16

CourseIT604
Week7 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Auditing and Reviewing Information Systems Performance

  1. IT balanced scorecard
  2. IS operational audit methodologies
  3. Key performance indicators (KPIs)
  4. Continuous improvement cycles
  5. Measuring Performance Techniques
  6. Balanced Scorecard
  7. Leading Strategy Paper Series: Kaplan and Norton 1992 "The Balanced Scorecard"

What you will be able to do

  • 1.3 Critically evaluate the management of information systems in an organisation.
  • 2.3 Review the management of information systems in an organisation.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: critically evaluate the management of information systems in an organisation.

Study materials

Videos

  • Measuring Performance Techniques · YouTube · Galton College · 34 min · for registered students
  • Balanced Scorecard · YouTube · Galton College · 17 min · for registered students
  • Leading Strategy Paper Series: Kaplan and Norton 1992 "The Balanced Scorecard" · YouTube · Glenn Parry · 13 min · for registered students

Further resources

  • Principles of Accounting, Volume 2: Managerial Accounting, ch. 12: Balanced Scorecard and Other Performance Measures · PDF · OpenStax, textbook chapter; pp. 565–604 · for registered students
  • Principles of Management, ch. 15: The Essentials of Control · PDF · Saylor Academy, textbook chapter; pp. 566–607 · for registered students
  • Impact of Errors in Operational Spreadsheets · Reading · Arxiv, article · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 6Midterm
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Information Systems Across Functional Areas
  • Week 2: Data Storage Architectures and Database Management
  • Week 3: Data Processing and Business Intelligence Pipelines
  • Week 4: Operational Management and Governance of IS
  • Week 5: Information Systems for Value-Added Organisational Change
  • Week 6: Critical Evaluation of Value-Added Systems
  • Week 7: Auditing and Reviewing Information Systems Performance
  • Midterm: Midterm evaluation
  • Week 9: Strategic Information Systems (SIS) Models
  • Week 10: Strategic IS and Market Competitiveness
  • Week 11: Global Competitive Advantage and International IS Strategy
  • Week 12: Applying Management Information Systems in practice: case s…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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