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Level 6 Diploma in Information Technology

Operational Management and Governance of IS

IT604 · Management Information Systems — Week 4 of 16

CourseIT604
Week4 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Operational Management and Governance of IS

  1. ITIL service management framework
  2. COBIT alignment
  3. Service level agreements (SLAs)
  4. IT risk management and compliance
  5. Change Management for Agile IT: DevOps or ITIL?
  6. CIMA P3 Information technology
  7. The 20 Critical Security Controls: From Framework to Operational to Implementation
  8. Cyber Risk- for Managers.

What you will be able to do

  • 1.3 Critically evaluate the management of information systems in an organisation.

Activity

Start with this week’s 4 videos, then: Seminar, guided reading and a short written task: critically evaluate the management of information systems in an organisation.

Study materials

Videos

  • Change Management for Agile IT: DevOps or ITIL? · YouTube · SunView Software · 40 min · for registered students
  • CIMA P3 Information technology · YouTube · OpenTuition · 81 min · for registered students
  • The 20 Critical Security Controls: From Framework to Operational to Implementation · YouTube · SANS Institute · 60 min · for registered students
  • Cyber Risk- for Managers. · YouTube · TU Delft · 6 min · for registered students
  • TECHtalk: Cyber security: addressing a key business risk · YouTube · ICAEW · 27 min · for registered students

Further resources

  • CyBOK: Risk Management and Governance Knowledge Area · PDF · Cybok, textbook chapter; 41 pages · for registered students
  • Cyber Governance Code of Practice (DSIT/NCSC) · PDF · NCSC, guidance; 12 pages · for registered students
  • NIST Cybersecurity Framework (CSF) 2.0 · PDF · NIST, framework; 32 pages · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 3Week 5
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Information Systems Across Functional Areas
  • Week 2: Data Storage Architectures and Database Management
  • Week 3: Data Processing and Business Intelligence Pipelines
  • Week 4: Operational Management and Governance of IS
  • Week 5: Information Systems for Value-Added Organisational Change
  • Week 6: Critical Evaluation of Value-Added Systems
  • Week 7: Auditing and Reviewing Information Systems Performance
  • Midterm: Midterm evaluation
  • Week 9: Strategic Information Systems (SIS) Models
  • Week 10: Strategic IS and Market Competitiveness
  • Week 11: Global Competitive Advantage and International IS Strategy
  • Week 12: Applying Management Information Systems in practice: case s…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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