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Level 6 Diploma in Health and Social Care Management

Mitigating Barriers to Effective Teamwork

HSC601 · Personal and Professional Development in Health and Social Care — Week 7 of 16

CourseHSC601
Week7 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Mitigating Barriers to Effective Teamwork

  1. Conflict resolution strategies
  2. Addressing professional tribalism and silos
  3. Overcoming hierarchy barriers
  4. Fostering psychological safety
  5. The importance of psychological safety: Amy Edmondson
  6. Module 4, Segment 1: Conflict in the Health Care Setting
  7. Three Ways to Create Psychological Safety in Health Care

What you will be able to do

  • 3.2 Analyse own role in minimising barriers to effective teamwork in health and social care practice.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: analyse own role in minimising barriers to effective teamwork in health and social care practice.

Study materials

Videos

  • The importance of psychological safety: Amy Edmondson · YouTube · The King's Fund · 3 min · for registered students
  • Module 4, Segment 1: Conflict in the Health Care Setting · YouTube · UCSF IPE Program · 12 min · for registered students
  • Three Ways to Create Psychological Safety in Health Care · YouTube · Institute for Healthcare Improvement - IHI · 4 min · for registered students
  • The importance of teaming in health and care: Amy Edmondson · YouTube · The King's Fund · 2 min · for registered students

Further resources

  • Organizational Behavior, ch. 14.1–14.3: Conflict, its causes and resolution · PDF · OpenStax, textbook chapter; pp. 394–405 · for registered students
  • Leadership for a collaborative and inclusive future (Messenger review, 2022) · Reading · GOV.UK, report · for registered students
  • A promise to learn – a commitment to act (Berwick review into patient safety, 2013) · Reading · GOV.UK, report · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Self-Assessment and Learning Styles in Leadership
  • Week 2: Theoretical Frameworks of Reflective Practice
  • Week 3: Reflective Practice and Continuous Quality Improvement
  • Week 4: Critical Reflection on Daily Work Practice
  • Week 5: Designing the Personal Development Plan (PDP)
  • Week 6: Collaborative Working in Multidisciplinary Teams
  • Week 7: Mitigating Barriers to Effective Teamwork
  • Midterm: Midterm evaluation
  • Week 9: Optimising Team Effectiveness and Synergy
  • Week 10: Evaluating Personal Development and Career Progression
  • Week 11: Strategic Professionalism and Lifelong Learning
  • Week 12: Applying Personal and Professional Development in Health an…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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