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Level 6 Diploma in Health and Social Care Management

Reflective Practice and Continuous Quality Improvement

HSC601 · Personal and Professional Development in Health and Social Care — Week 3 of 16

CourseHSC601
Week3 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Reflective Practice and Continuous Quality Improvement

  1. Clinical governance links
  2. Learning from significant events and complaints
  3. Improving service user outcomes
  4. Evidence-based care management
  5. Clinical Governance - helpful overview for healthcare professionals interviews
  6. Reflective Practice
  7. The difference between research, quality improvement, service evaluation and audit in healthcare

What you will be able to do

  • 2.2 Explain the importance of reflective practice in continuously improving the quality of service provided.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: explain the importance of reflective practice in continuously improving the quality of service provided.

Study materials

Videos

  • Clinical Governance - helpful overview for healthcare professionals interviews · YouTube · Carol Forde-Johnston · 20 min · for registered students
  • Reflective Practice · YouTube · Clinical Excellence Commission · 3 min · for registered students
  • The difference between research, quality improvement, service evaluation and audit in healthcare · YouTube · Carol Forde-Johnston · 12 min · for registered students
  • Quality improvement in practice: lessons from mental health · YouTube · The King's Fund · 6 min · for registered students
  • Dr John Dean: Making a serious and sustained commitment to quality improvement · YouTube · The King's Fund · 19 min · for registered students

Further resources

  • CQC: Assessment framework (quality statements) · Reading · Other, guidance · for registered students
  • CQC: Regulations for service providers and managers · Reading · Other, guidance · for registered students
  • Educational Psychology (Seifert & Sutton), Appendix C: The reflective practitioner · PDF · Saylor Academy, textbook chapter; pp. 351–376 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Self-Assessment and Learning Styles in Leadership
  • Week 2: Theoretical Frameworks of Reflective Practice
  • Week 3: Reflective Practice and Continuous Quality Improvement
  • Week 4: Critical Reflection on Daily Work Practice
  • Week 5: Designing the Personal Development Plan (PDP)
  • Week 6: Collaborative Working in Multidisciplinary Teams
  • Week 7: Mitigating Barriers to Effective Teamwork
  • Midterm: Midterm evaluation
  • Week 9: Optimising Team Effectiveness and Synergy
  • Week 10: Evaluating Personal Development and Career Progression
  • Week 11: Strategic Professionalism and Lifelong Learning
  • Week 12: Applying Personal and Professional Development in Health an…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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