Introduction

The Level 5 Diploma in Tourism and Hospitality Management is a 120-credit qualification designed to develop managerial knowledge and practical operational skills for the sector. The programme comprises six mandatory units: Digital Marketing Management for Tourism and Hospitality, Operations Management, Management Accounting, The Management of Human Resources, Tourism and Hospitality Customer Relationship Management, and Contemporary Issues in Tourism and Hospitality.

It is a 120-credit qualification with 1,200 hours of Total Qualification Time, including 600 guided learning hours. Level 5 diplomas are assessed as academically equivalent to a Higher National Diploma (HND) and Year 2 of a three-year UK bachelor's degree. At Brussels College of Business and Technology (BCBT) it is studied fully online and typically takes one year.

Awarded by the Ofqual-regulated awarding body (RQF Level 5). Provided at BCBT by Brussels College as an approved NCC Education centre (SCH005).

Who it is for

This course is intended for learners with a relevant Level 4 diploma or three GCE Advanced level subjects, as well as mature learners aged 21 and over who possess relevant management experience.

Why choose this programme?

Operations and Financial Control

Learners evaluate operational procedures, service delivery systems, and management accounting practices to support resource allocation and budget management.

Human Resources and Customer Experience

The curriculum explores workforce management frameworks and customer relationship management approaches to improve employee performance and guest engagement.

Marketing and Sector Challenges

Students assess digital marketing strategies and investigate contemporary industry issues affecting modern hospitality and tourism businesses.

How you can study

Fully online

100% online, with live online classes and tutorials plus directed self-study, a personal tutor, an online learning platform and digital library access. Open to applicants from any country; you study from home, so no visa is needed. Start dates: ask admissions.

Progression

The Level 6 Diploma in Tourism and Hospitality Management at BCBT
Year 3 of a related bachelor’s degree at Northwood University - Brussels
The final (top-up) year of a related bachelor’s degree at the University of Greater Manchester, through Brussels College’s partnership with WINC
Work in roles such as hospitality operations manager, hotel supervisor, tourism marketing executive, or guest relations manager

University progression is into a related programme, subject to the university’s admission requirements, including English. See progression.

Entry requirements

Your entry profile is likely to include at least one of the following:

Relevant Level 4 Diploma qualification or equivalent qualification
GCE Advanced level in 3 subjects or equivalent qualification
Mature learners (over 21) with relevant management experience (learners must check with the delivery centre regarding this experience prior to registering for the programme)

English language

The programme is taught and assessed in English.
If you are not from a majority English-speaking country, you must provide evidence of English language competence.
Previous education taught in English may count as evidence; admissions will advise.

Who can apply

Fully online: open to applicants from any country; you study from home, so no visa is needed. You need a computer with a stable internet connection, a webcam and a microphone.

How to apply

Apply online at reg.bcbt.be/apply, choosing this programme.
Upload your passport or ID card, certificates and transcripts (translated where needed), English evidence if applicable, a short personal statement and a CV.
Admissions reviews your application and may invite you to a short interview by video call.
Accept your offer, complete enrolment and join your induction before your start date.

Frequently asked questions

When can I start?

Start dates: ask admissions.

Are there exams?

No written examinations: every unit is assessed by coursework.

How much does it cost?

€7,500 a year online. Questions about fees and payment: ask admissions.

Programme structure

You complete 6 mandatory units worth 120 credits in total.

Units

Unit	Name	Credits
THM501	Digital Marketing Management for Tourism and Hospitality	20
THM502	Operations Management	20
THM503	Management Accounting	20
THM504	The Management of Human Resources	20
THM505	Tourism and Hospitality Customer Relationship Management	20
THM506	Contemporary Issues in Tourism and Hospitality	20

Open a unit for its description and its 16-week course plan, with the topic of every week.

Assessment

Every unit is assessed by coursework, with no written examinations. Units are graded Pass or Fail: you pass a unit by meeting all of its assessment criteria, with feedback and support before any reassessment. Assessment is externally verified by the awarding organisation.

Study hours

Learning time	Hours
Guided learning (live classes, tutorials and supervised study)	600
Directed self-study, reading and coursework	600
Total Qualification Time	1,200

Unit titles, credits and hours are set by the awarding organisation and may be updated.

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Key Facts

Qualification: Level 5 Diploma in Tourism and Hospitality Management
Level: RQF Level 5 (Ofqual-regulated)
Awarded by: the Ofqual-regulated awarding body
Provided by: Brussels College, as an approved NCC Education centre (SCH005); studied with BCBT
Credits: 120
Total Qualification Time: 1,200 hours
Guided learning: 600 hours
Duration: typically one year
Units: 6
Assessment: coursework, no written examinations
Grading: Pass / Fail
Language: English
Study mode: Fully online
Minimum age: 18
Fees: €7,500 a year online

Ask admissions

Fees: €7,500 a year online. Our admissions team can answer your questions and help you check your entry requirements.

Ask admissions

Ofqual-regulated diplomas