This week’s topics
Identifying operational improvement opportunities
- Warehouse cost-reduction strategies
- Bottleneck analysis
- Service quality enhancement
- Evaluating environmental impacts
- What is Quality in Operations Management - ISO 9000 and ISO 14000
- Supply chain network design and inventory management for cost-efficient, in-time, perfect deliveries
- Identify environmental impact
What you will be able to do
- 4.2 Identify opportunities to improve service, cost or sustainability.
Activity
Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: identify opportunities to improve service, cost or sustainability.
Study materials
Videos
- What is Quality in Operations Management - ISO 9000 and ISO 14000 · YouTube · Dr. Haywood · 5 min · for registered students
- Supply chain network design and inventory management for cost-efficient, in-time, perfect deliveries · YouTube · MIT Center for Transportation & Logistics · 50 min · for registered students
- Identify environmental impact · Oak National Academy, Key Stage 4 (GCSE level) · for registered students
Further resources
- Operations Management (Fanshawe), ch. 6: Managing Quality · Reading · Other, textbook chapter; PDF pp. 229–284 · for registered students
- Supply Chain Sustainability: A Practical Guide for Continuous Improvement, 2nd ed. (UN Global Compact & BSR, 2015) · PDF · Un, guidance; 76 pages · for registered students
- Introduction to Business 2e, ch. 10.6: Improving production and operations (quality) · PDF · OpenStax, textbook chapter; pp. 344–346 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
