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Logistics and Supply Chain Operations Management

LSC304

Course CodeLSC304
ECTS

Course Description

This unit focuses on the physical logistics activities that connect supply chains, including warehousing, handling, storage, order fulfilment and reverse logistics. Learners examine how logistics operations can be designed and controlled to deliver customer service, efficiency, safety and sustainability.

Course Objectives

This unit focuses on the physical logistics activities that connect supply chains, including warehousing, handling, storage, order fulfilment and reverse logistics. Learners examine how logistics operations can be designed and controlled to deliver customer service, efficiency, safety and sustainability.

Key Topics

  1. LO1: Understand logistics operations in the supply chain.
  2. LO2: Understand inventory handling and warehouse controls.
  3. LO3: Understand technology, sustainability and service in logistics operations.
  4. LO4: Be able to propose improvements to logistics operations.

Course Outline

WeekTopics
1Foundations of logistics operations
2Customer service in logistics
3Inventory storage and location control
4Health, safety, and loss prevention
5Warehouse layout and workflow design
6Automation and digital logistics tools
7Sustainable logistics and distribution
MidtermMidterm evaluation
9Reviewing organisational logistics performance
10Identifying operational improvement opportunities
11Formulating operational recommendations
12Applying Logistics and Supply Chain Operations Management in practice: case studies
13Assignment workshop: research, planning and referencing
14Assignment workshop: drafting, feedback and improvement
15Review and coursework completion
FinalFinal assessment and submission

Learning Outcomes

  1. LO1 Understand logistics operations in the supply chain.
  2. 1.1 Explain the role of warehousing, handling, packing and order fulfilment in the supply chain.
  3. 1.2 Describe the stages of inbound, internal and outbound logistics.
  4. 1.3 Explain how customer service requirements influence logistics operations.
  5. LO2 Understand inventory handling and warehouse controls.
  6. 2.1 Describe methods of inventory storage, stock rotation and location control.
  7. 2.2 Explain safe handling, security and loss prevention procedures.
  8. 2.3 Assess how layout, equipment and workflow affect warehouse performance.
  9. LO3 Understand technology, sustainability and service in logistics operations.
  10. 3.1 Explain how automation and digital tools support logistics operations.
  11. 3.2 Describe sustainable practices used in warehouse and distribution operations.
  12. 3.3 Explain how service standards and communication support customer satisfaction in logistics.
  13. LO4 Be able to propose improvements to logistics operations.
  14. 4.1 Review the effectiveness of logistics operations in a chosen organisation.
  15. 4.2 Identify opportunities to improve service, cost or sustainability.
  16. 4.3 Recommend operational improvements supported by evidence.
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