This week’s topics
Quality assurance processes
- Internal audits
- Standard compliance monitoring
- Inspection preparation
- Incident reporting
- Quality Improvement and Quality Assurance in Healthcare - an overview of key terms
- Clinical Incident Reporting, Near Misses and Never Events in Healthcare
- What is the difference between Quality Improvement and Quality Assurance in healthcare?
What you will be able to do
- 2.3 Explain how to contribute to quality assurance processes to promote positive experiences for individuals receiving care.
Activity
Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: explain how to contribute to quality assurance processes to promote positive experiences for individuals receiving care.
Study materials
Videos
- Quality Improvement and Quality Assurance in Healthcare - an overview of key terms · YouTube · Carol Forde-Johnston · 17 min · for registered students
- Clinical Incident Reporting, Near Misses and Never Events in Healthcare · YouTube · Carol Forde-Johnston · 13 min · for registered students
- What is the difference between Quality Improvement and Quality Assurance in healthcare? · YouTube · Carol Forde-Johnston · 7 min · for registered students
Further resources
- CQC: Assessment framework (quality statements) · Reading · Other, guidance · for registered students
- Reporting accidents and incidents at work: a brief guide to RIDDOR (HSE, INDG453) · PDF · GOV.UK, guidance · for registered students
- People's experience in adult social care services (NICE guideline NG86, 2018) · Reading · Nice, guidance · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
