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Level 3 Foundation Diploma in Health and Social Care

Accessing organisational policies and procedures

HSC301 · Responsibilities of a Health and Social Care worker — Week 5 of 16

CourseHSC301
Week5 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Accessing organisational policies and procedures

  1. Staff handbooks
  2. Digital care management systems
  3. Line management guidance
  4. Contractual agreements
  5. Enhancing staff development through supervision
  6. Safeguarding procedures training materials - Section 5 – app navigation
  7. Residential Care Worker - Using Technology to support Person Centred Care

What you will be able to do

  • 2.2 Describe how to access details of agreed ways of working.

Activity

Start with this week’s 4 videos, then: Seminar, guided reading and a short written task: describe how to access details of agreed ways of working.

Study materials

Videos

  • Enhancing staff development through supervision · YouTube · Social Care Institute for Excellence (SCIE) · 14 min · for registered students
  • Safeguarding procedures training materials - Section 5 – app navigation · YouTube · Gofal Cymdeithasol Cymru / Social Care Wales · 4 min · for registered students
  • Residential Care Worker - Using Technology to support Person Centred Care · YouTube · Digitising Social Care · 3 min · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 4Week 6
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Roles and responsibilities in care
  • Week 2: Working relationships versus personal relationships
  • Week 3: Regulators and advisory bodies
  • Week 4: Agreed ways of working
  • Week 5: Accessing organisational policies and procedures
  • Week 6: Quality assurance processes
  • Week 7: Promoting positive experiences through quality feedback
  • Midterm: Midterm evaluation
  • Week 9: Principles and benefits of partnership working
  • Week 10: Best practice in multi-agency collaboration
  • Week 11: Improving partnership working
  • Week 12: Applying Responsibilities of a Health and Social Care worke…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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