This week’s topics
Logistics Management and Business Alignment
- Inbound and outbound logistics
- Customer service requirements
- Logistics cost drivers
- Cascading corporate goals into logistics KPIs
- Lec 55 - Supply Chain Management & its Drivers
- Business level and functional level strategies
- Supply chain network design and inventory management for cost-efficient, in-time, perfect deliveries
What you will be able to do
- 2.1 Explain why effective logistics management is important to a logistics business.
- 2.4 Discuss how a logistic business’s objectives impact of the achievement of logistics objectives.
Activity
Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: explain why effective logistics management is important to a logistics business.
Study materials
Videos
- Business level and functional level strategies · YouTube · Kumaran Rajaram · 4 min · for registered students
- Supply chain network design and inventory management for cost-efficient, in-time, perfect deliveries · YouTube · MIT Center for Transportation & Logistics · 50 min · for registered students
Further resources
- Introduction to Logistics, ch. 3: The Cost of Logistics · Reading · Other, textbook chapter; PDF pp. 42–50 · for registered students
- Principles of Marketing, ch. 9: Using Supply Chains to Create Value for Customers · PDF · Saylor Academy, textbook chapter; pp. 275–304 · for registered students
- The main influencing factors of customer satisfaction and loyalty in city express delivery · Reading · Reading, article · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
