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Level 4 Diploma in Logistics and Supply Chain Management

Fundamentals of Operations Management

LSC403 · Operations and Logistics Management — Week 1 of 16

CourseLSC403
Week1 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Fundamentals of Operations Management

  1. Operational transformation process
  2. Efficiency and value creation
  3. Operations performance objectives
  4. Strategic alignment with corporate vision
  5. Lecture 1 Introduction to Operations Management
  6. What is Operations Management and the Transformation Model
  7. What are the 3 Levels of Planning? (Strategic, Tactical & Operational)

What you will be able to do

  • 1.1 Explain why effective operations management is important to a logistics business.
  • 1.3 Explain the relationship between the management of operations and a business’s objectives.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: explain why effective operations management is important to a logistics business.

Study materials

Videos

  • Lecture 1 Introduction to Operations Management · YouTube · Eddy Witzel · 37 min · for registered students
  • What is Operations Management and the Transformation Model · YouTube · Dr. Haywood · 3 min · for registered students
  • What are the 3 Levels of Planning? (Strategic, Tactical & Operational) · YouTube · School of Learning · 5 min · for registered students

Further resources

  • Introduction to Operations Management (Seneca Polytechnic) – whole book · Reading · Other, textbook; 125 pages · for registered students
  • Introduction to Logistics, ch. 1: The Role of Logistics in Supply Chains · Reading · Other, textbook chapter; PDF pp. 13–32 · for registered students
  • Principles of Management, ch. 4: Developing Mission, Vision, and Values · PDF · Saylor Academy, textbook chapter; pp. 129–172 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Fundamentals of Operations Management
  • Week 2: Operations Planning and Resource Constraints
  • Week 3: Logistics Management and Business Alignment
  • Week 4: Logistics Network Planning and Supply Chain Integration
  • Week 5: Warehouse Management Principles
  • Week 6: Warehouse Operational Processes
  • Week 7: Principles of Inventory Management
  • Midterm: Midterm evaluation
  • Week 9: Inventory Management Processes and Replenishment
  • Week 10: Transport Management and Modal Selection
  • Week 11: Transport Planning and Contemporary Issues
  • Week 12: Applying Operations and Logistics Management in practice: c…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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