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Level 3 Diploma in Logistics, Supply Chain and Operations Management

Organizational coordination and process improvement

LSC302 · Cross-functional Interconnectivity — Week 11 of 16

CourseLSC302
Week11 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Organizational coordination and process improvement

  1. Evaluating internal workflows
  2. Structural and technological barriers
  3. Recommendations for process integration
  4. Data-sharing enhancements
  5. Lecture 37: Designing Organizational Structure: Specialization and Coordination
  6. FBPM-12.1.: Fundamentals of Business Process Management (BPM) - Barriers to BPM Success
  7. What is Data Integration? Unlocking AI with ETL, Streaming & Observability

What you will be able to do

  • 4.1 Analyse how a selected organisation coordinates activities across functions.
  • 4.2 Identify barriers to effective interconnectivity.
  • 4.3 Recommend improvements to communication, data sharing or process integration.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: analyse how a selected organisation coordinates activities across functions.

Study materials

Videos

  • FBPM-12.1.: Fundamentals of Business Process Management (BPM) - Barriers to BPM Success · YouTube · Jan Mendling · 7 min · for registered students
  • What is Data Integration? Unlocking AI with ETL, Streaming & Observability · YouTube · IBM Technology · 7 min · for registered students
  • The Importance of Effective Communication in Business · YouTube · Two Teachers · 9 min · for registered students

Further resources

  • Organizational Behavior, ch. 9.4: Intergroup behaviour and performance · PDF · OpenStax, textbook chapter; pp. 268–280 · for registered students
  • Introduction to Business 2e, ch. 7.3: Teams to enhance motivation and performance · PDF · OpenStax, textbook chapter; pp. 227–230 · for registered students
  • Principles of Management, ch. 12: Communication in Organizations · PDF · Saylor Academy, textbook chapter; pp. 456–494 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Core business functions and supply chain alignment
  • Week 2: Consequences of cross-functional misalignment
  • Week 3: Integrated cross-functional planning
  • Week 4: Inventory types and strategic purposes
  • Week 5: Stock control and replenishment decisions
  • Week 6: Data integrity and information flows
  • Week 7: External stakeholder collaboration
  • Midterm: Midterm evaluation
  • Week 9: Digital technologies and supply chain visibility
  • Week 10: Supply chain resilience and continuity
  • Week 11: Organizational coordination and process improvement
  • Week 12: Applying Cross-functional Interconnectivity in practice: ca…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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