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Level 3 Foundation Diploma in Health and Social Care

Assessing Individual Preferences, Wishes, and Needs

HSC305 · Person-centred Approaches in Health and Social Care Settings — Week 4 of 16

CourseHSC305
Week4 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Assessing Individual Preferences, Wishes, and Needs

  1. Active listening and communication tools
  2. Observational assessment methods
  3. Involving families and independent advocates
  4. Cultural competence in needs identification
  5. Exploring needs
  6. Listening skills

What you will be able to do

  • 2.1 Describe ways to understand individual preferences, wishes and needs.

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: describe ways to understand individual preferences, wishes and needs.

Study materials

Videos

  • Exploring needs · YouTube · Social Care Institute for Excellence (SCIE) · 11 min · for registered students
  • Listening skills · Oak National Academy, Key Stage 3 (lower secondary level) · for registered students
  • Things to consider when assessing needs · YouTube · Social Care Institute for Excellence (SCIE) · 19 min · for registered students
  • Impact on individual wellbeing and recording the assessment · YouTube · Social Care Institute for Excellence (SCIE) · 11 min · for registered students

Further resources

  • People's experience in adult social care services (NICE guideline NG86, 2018) · Reading · Nice, guidance · for registered students
  • Strengths-based approach: practice framework and handbook (DHSC, 2019) · Reading · GOV.UK, guidance · for registered students
  • Communication for Nurses: Talking with Patients (Lapum et al., TMU, 2020) · Reading · Other, textbook · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Foundations of Person-Centred Care
  • Week 2: Holistic Wellbeing in Care Settings
  • Week 3: Care Planning and Person-Centred Practice
  • Week 4: Assessing Individual Preferences, Wishes, and Needs
  • Week 5: Reviewing Practice and Responsive Care
  • Week 6: Foundations of Consent and Capacity
  • Week 7: Establishing Consent and Best Interest Processes
  • Midterm: Midterm evaluation
  • Week 9: Principles of Active Participation
  • Week 10: Facilitating Active Participation
  • Week 11: Agreeing and Evaluating Active Participation Plans
  • Week 12: Applying Person-centred Approaches in Health and Social Car…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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