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Diploma in Higher Education Studies

Social engineering and online scams

HES 214 · Digital World — Week 9 of 16

CourseHES 214
Week9 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Social engineering and online scams

  1. How scammers trick people
  2. Protecting yourself and others

What you will be able to do

  • 2.2 Identify signs of phishing and social engineering.

Activity

Discuss real scam stories and how they could have been stopped.

Study materials

Further resources

  • Foundations of Information Systems, 5.2: Social engineering · PDF · OpenStax Foundations of Information Systems (2025), 5.2 pages on social engineering and how to counter it, pp. 175–176 · for registered students
  • College Success, 10.6: Avoiding scams · PDF · OpenStax College Success (2020, updated 2023), 10.6 on identity theft and scams that trick people into giving information, pp. 318–324 · for registered students
  • Computer Security Fundamentals, ch. 1: Identifying Types of Threats · PDF · Easttom, Computer Security Fundamentals 4e, publisher sample, ch. 1 on fraud, malware and social-engineering attacks, pp. 7–15 · for registered students
  • On the anatomy of social engineering attacks: a literature-based dissection of successful… · Open-access article · Bullée et al. (2018), Journal of Investigative Psychology and Offender Profiling. Dissects real social engineering attacks and the tricks used. · for registered students
  • User characteristics that influence judgment of social engineering attacks in social netw… · Open-access article · Albladi & Weir (2018), Human-centric Computing and Information Sciences. Which users fall for scams on social networks, and why. · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: The internet and the World Wide Web
  • Week 2: Clients and servers
  • Week 3: LANs and WANs
  • Week 4: How data travels across the internet
  • Week 5: Strong passwords and password managers
  • Week 6: Two-factor authentication
  • Week 7: Phishing: spotting fake messages
  • Midterm: Midterm evaluation
  • Week 9: Social engineering and online scams
  • Week 10: Cloud computing
  • Week 11: Artificial intelligence in everyday life
  • Week 12: The Internet of Things and smart devices
  • Week 13: Technology and society
  • Week 14: Technology and the environment
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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