Policy
Cancellation & Modification Policy
BCBT Student Enrolment Terms
BCBT Student Enrolment Terms
This policy is adopted by BCBT - Brussels College of Business and Technology (BCBT), which is operated by Scholaria BV.
This Cancellation and Modification Policy outlines the terms and conditions under which students may cancel their enrolment, modify their programme details, or request deferrals at BCBT. We are committed to transparency and fairness while maintaining the quality and continuity of our educational programmes.
📋 Important: This policy applies to all students enrolled in programmes at BCBT, including NCC Education qualifications (Levels 3–6) and the RNCP programmes International Business Developer, Data and Applications Designer-Developer, and Business Management. All dates and deadlines referenced in this policy are based on the specific intake (February or September) in which you are enrolled.
Students who wish to cancel their enrolment after payment but before the programme start date must submit a written cancellation request to the Admissions Office at [email protected].
| Cancellation Timeline | Refund Amount | Processing Time |
|---|---|---|
| More than 30 days before programme start | 100% full refund (no administrative fees) | 15-20 business days |
| 15-30 days before programme start | 100% full refund (no administrative fees) | 15-20 business days |
| Less than 15 days before programme start | 100% full refund (no administrative fees) | 15-20 business days |
BCBT reserves the right to cancel a student's enrolment in the following circumstances:
In cases where BCBT cancels an enrolment due to non-compliance or fraud, no refund will be provided. In other exceptional circumstances determined by BCBT, a partial or full refund may be granted at the institution's discretion.
Students who withdraw within the first 14 calendar days of the programme start date may receive a partial refund of 70% of the tuition fee, minus any scholarship amounts already applied.
Students who withdraw after the first 14 days are not eligible for tuition fee refunds. Students remain responsible for any outstanding fees owed to BCBT.
📋 Modification Eligibility: Programme changes and intake deferrals are only available before the programme start date. Once the programme has started, no programme modifications are permitted.
Students may request to change their enrolled programme (e.g., from IBD to DAD) after payment but before the programme start date, subject to the following conditions:
Students may request to defer their programme start to a later intake (e.g., from February 2027 to September 2027) after payment but before the programme start date, under the following terms:
Students experiencing financial difficulties may request adjustments to their payment schedule. Contact the Finance Office at [email protected] to discuss options including:
Note: All payment plan modifications must be approved in writing before the original payment deadline. Late payment fees may apply to modified payment schedules.
Students requesting modifications, deferrals, or cancellations may incur additional administrative fees as outlined in this policy. All fees are non-refundable once processing has begun.
BCBT recognizes that exceptional circumstances may arise that prevent students from fulfilling their enrolment commitments. The following circumstances may qualify for special consideration:
Students facing exceptional circumstances should contact the Admissions Office immediately with supporting documentation. Each case will be reviewed individually, and BCBT may waive or reduce applicable fees at its discretion.
All refunds will be processed via bank transfer to the original payment source or to a bank account specified by the student. Refunds cannot be issued in cash or via alternative payment methods.
All refunds are processed in Euros (€). For payments made in other currencies, refunds will be converted at the current exchange rate on the date of processing. BCBT is not responsible for exchange rate fluctuations or bank transfer fees imposed by receiving banks.
All cancellation, modification, and deferral requests must be submitted in writing to:
Response Time: BCBT will acknowledge receipt of your request within 2 business days and provide a decision within 5-10 business days, depending on the complexity of the request.
If a student disagrees with a decision made regarding cancellation, modification, or refund requests, they may submit a written appeal to the Vice Rector within 14 days of receiving the decision.
Appeals should be sent to: [email protected]
The appeal will be reviewed by the Academic Council, and a final decision will be communicated within 15 business days. The decision of the Academic Council is final.
| Department | Contact | Purpose |
|---|---|---|
| Admissions Office | [email protected] +32 471 09 6641 | Cancellations, deferrals, programme changes |
| Finance Office | [email protected] | Refund inquiries, payment modifications |
| Vice Rector (Appeals) | [email protected] | Appeals and dispute resolution |
BCBT reserves the right to update this Cancellation and Modification Policy as needed to reflect changes in institutional practices, regulatory requirements, or academic calendar adjustments. Students will be notified of significant policy changes via email and updates will be posted on the BCBT website.
The version of this policy in effect at the time of your enrolment governs your rights and obligations regarding cancellations and modifications.