Student services
Supporting your academic journey every step of the way.
Brussels College of Business and Technology (BCBT) supports students on every qualification route.
Brussels College of Business and Technology (BCBT) supports students on every qualification route.
Our dedicated services are designed to help you thrive academically, personally, and professionally.
From academic advising and career guidance to wellbeing, disability and administrative support, BCBT gives you access to the resources and assistance you need throughout your studies. If you are experiencing academic, personal or administrative difficulties, seek support early.
Teaching at BCBT is in small classes with individual mentorship, backed by the following academic support.
Each student is assigned a personal academic tutor who provides guidance on academic progress, study skills, and programme-related matters.
Services provided:
How to access: Contact your assigned personal tutor by email or book an appointment via the student portal.
Tutoring and support with developing effective study techniques, research skills, and academic writing.
Services provided:
How to access: Request a study skills session via the student portal.
Programme-specific guidance from Programme Leaders and Module Leaders.
Services provided:
How to access: Your Programme Leader (contact details are provided in your programme handbook).
General welfare support and signposting to appropriate services for personal, financial, or practical difficulties.
Services provided:
How to access: Visit the Student Support office during visiting hours.
Support for students experiencing mental health difficulties, stress, or emotional challenges.
Services provided:
How to access: In a crisis, use the numbers under Emergency Support.
Support for students with disabilities, learning differences, or long-term health conditions.
Services provided:
Technical assistance with BCBT IT systems, software, and online learning platforms.
Services provided:
Access to learning materials, e-books, journals, and research databases.
Services provided:
How to access: Via the student portal.
Support with career planning, job applications, and employability skills, through workshops and one-to-one coaching that prepare you for the job market.
Services provided:
How to access: Book an appointment via the student portal.
The Student Affairs Office is your first point of contact for administrative matters.
Support with enrolment, registration, student records, and official documents.
Services provided:
Financial information and support with tuition fees and payments.
Services provided:
Students can access support services through the following channels:
To book an appointment with support services:
Log in to the student portal
Navigate to the "Support Services" section
Select the type of appointment required
Choose an available date and time
Confirm the booking and receive an email confirmation
Alternatively, email [email protected] to request an appointment.
| Contact Method | Expected Response Time |
|---|---|
| Email (Non-Urgent) | Within 2 working days |
| Email (Urgent) | Within 24 hours (or same day during office hours) |
| Phone | Immediate response during office hours |
| Student Portal | Within 2 working days |
| Drop-In Visit | Immediate support or appointment scheduled |
| Service | Contact Number |
|---|---|
| Emergency Services (Belgium) | 112 (Police, Fire, Ambulance) |
| Police (Belgium) | 101 |
| Suicide Prevention (Belgium) | 1813 (24/7 crisis line) |
| Medical Emergency | 112 |
| BCBT (Office Hours) | +32 471 09 6641 |
BCBT does not provide 24/7 support. Outside office hours, students should:
All support services operate in accordance with BCBT's Data Protection Policy and GDPR regulations:
BCBT welcomes feedback on support services to improve service quality:
| Service | Phone | |
|---|---|---|
| Student Support (General) | [email protected] | +32 471 09 6641 |
| Academic Support | Contact your personal tutor or [email protected] | +32 471 09 6641 |
| Disability Support | [email protected] | +32 471 09 6641 |
| IT Support | [email protected] | +32 471 09 6641 |
| Admissions & Registration | [email protected] | +32 471 09 6641 |
| Finance & Fees | [email protected] | +32 471 09 6641 |
| Careers Guidance | [email protected] | +32 471 09 6641 |
| Library & Resources | [email protected] | Student portal access |
| Principal's Office | [email protected] | +32 471 09 6641 |
| General Enquiries | [email protected] | +32 471 09 6641 |
